Right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason.
The withdrawal period is thirty days from the day on which you, or a third party designated by you who is not the carrier, take possession of the goods.

To exercise your right of withdrawal, you must inform us, Tilt Holding Prosta Spółka Akcyjna, correspondence address: Elektryczna 1/3/216, 15-080 Białystok, Poland, e-mail: kontakt@tilt.pl, phone: +48 600 643 348, of your decision to withdraw from this contract by means of a clear statement (e.g. the form on our website, a letter sent by post or an e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied proof of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract, to: “Tilt Holding Prosta Spółka Akcyjna”, Nadrzeczna 22, Building C, Unit G7, 16-010 Wasilków, Poland. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling them in a way other than what is necessary to establish the nature, characteristics and functioning of the goods.

Information for a written notice on paper

If you wish to withdraw from the contract in writing on paper, please provide the following information and send it to us at: “Tilt Holding Prosta Spółka Akcyjna”, Nadrzeczna 22, Building C, Unit G7, 16-010 Wasilków, Poland.

Sample message:

“I/We [first name, last name] hereby withdraw
from the contract concluded by me/us for the sale of the following goods:

• Order number:
• Ordered items:
• Ordered on:
• Received on:
• Name of the consumer(s):
• Address of the consumer(s):
• Date and signature of the consumer(s)”