We print pads and mats ourselves, so they leave our studio within 1–2 working days. Clothing is sewn to order, so allow around 10 working days before it ships.

• DPD Pickup: 7.95 PLN
• InPost parcel lockers: 11.95 PLN
• DPD courier: 14.95 PLN
• DPD courier, cash on delivery: 17.95 PLN
• Floor, board and battle mats: free

For other countries, you’ll see the cost at checkout.

Across the EU and to the UK. You’ll see the available countries and the shipping cost at checkout.

No. UK VAT is already included in the price you pay at checkout, so there’s nothing extra to pay when your parcel arrives.

Yes. You’ll get a tracking link by email as soon as your parcel ships. Couriers usually call before delivery, but they don’t have to, so the link is your best bet.

Yes, as long as it hasn’t shipped yet. Email kontakt@tilt.pl right away with your order number.

You have 30 days from delivery, no reason needed. Let us know through the withdrawal form or at kontakt@tilt.pl, then send the parcel to: Tilt Holding P.S.A., Nadrzeczna 22, Building C, Unit G7, 16-010 Wasilków, Poland. We refund you within 14 days.

No. It’s made just for you, so it can’t be returned. If something’s wrong with it, file a complaint and we’ll sort it out.

Email kontakt@tilt.pl with your order number, a short description and photos. You can file a complaint up to 24 months after delivery, and we reply within 14 days. Details are in Returns and complaints.

Send it back within 30 days like any return and order a different size.

By card, PayPal, Klarna or the local methods available in your country. You’ll see them all at checkout, none with extra fees.

Yes. Add your company details and VAT number at checkout and the invoice will arrive by email right after you pay. That email is also your proof of purchase.

Yes. Payments are handled by Przelewy24, PayPal, Klarna and Shopify, so we never see your card details. The whole site runs on an encrypted (SSL) connection.

• S: 30×30 cm
• M: 50×50 cm
• L: 80×30 cm
• XL: 90×40 cm
• XXL: 100×50 cm
• Floor mat: 100×100 cm

Tolerance is ±0.5 cm. Not sure which one to pick? L and XL fit a keyboard and mouse, XXL covers most of your desk.

No, we only work with the sizes listed above.

A multispandex surface on a natural rubber base, 4 mm thick. The rubber base keeps the pad in place, and the stitched edges won’t fray.

With sublimation, in our own studio in Poland. The dye goes into the fabric instead of sitting on top, so the print won’t rub off when you clean it. Just keep it away from strong sunlight and high heat.

With most optical and laser mice, yes. If yours struggles to track, let us know and we’ll swap the pad or refund you.

With a soft, damp cloth. Rinse bigger stains under running water and let it dry completely. You can also machine wash it on a delicate, low-temperature cycle.

A small spill, yes: the surface is water-resistant. Wipe it right away and let it dry.

Yes. Pick a product in Create your own, upload your file and order like any other product. The same works for floor mats and RPG, card game and board game mats.

PNG or JPG, ideally 300 DPI and in these dimensions. The better the original, the sharper the print.

• 30×30 cm: 3779×3779 px
• 50×50 cm: 6144×6144 px
• 61×35.5 cm: 7441×4429 px
• 80×30 cm: 9588×3684 px
• 90×40 cm: 10869×4962 px
• 91.5×91.5 cm: 11043×11043 px
• 100×50 cm: 12048×6144 px
• 100×100 cm: 12047×12047 px
• 120×80 cm: 14409×9685 px

Send the best version you have and our designers will try to improve it before printing. There are limits, though: a 400×200 px image will look pixelated. If in doubt, email kontakt@tilt.pl before ordering.

• Copyright. We don’t print well-known brand logos. For game artwork, check the studio’s fan content policy: most big studios publish one.
• Lots of white. Large white areas print worse than colours. The less white, the better the result.

Usually the same as a regular pad, 1–2 working days, as long as your file is ready to print. If the artwork needs fixing, it takes a bit longer. You’ll see the estimated delivery date on the product page.

Yes. Email kontakt@tilt.pl and we’ll tell you whether your file works and what to fix.

Yes. Order them through our custom pad for businesses: choose the size and packaging, upload your file, and the discount is applied automatically in the cart.

• 10–29 pcs: 25%
• 30–99 pcs: 30%
• 100–199 pcs: 35%
• 200–399 pcs: 40%
• 400–999 pcs: 45%
• 1000+ pcs: 50%

No, you can order just one. Discounts start at 10.

From 10 pieces, shipping within Poland is free. For other countries, you’ll see the cost at checkout.

Bulk packing is included: the pads travel together in one well-protected box. For an extra fee, each pad can get its own box, either plain grey or TILT-branded. You choose this in the configurator.

Of course. If you’re unsure about the size, have questions about the artwork or an unusual order, email kontakt@tilt.pl before you buy.

Yes: floor mats and mats for card, board and tabletop wargames. For bigger projects, like merch for a game studio, an event or your team, drop us an email.

We sew every hoodie and T-shirt from scratch in Poland, only after you order. It takes around 10 working days, but you get something made for you, not something that’s been sitting in a warehouse.

Every product has a size chart, and there’s a full one in our Size guide. We measure garments laid flat, without stretching:

• width under the armpits,
• length from the highest point at the collar or hood to the hem,
• sleeve from the seam to the end of the cuff.

The easiest way: measure a piece that fits you well and compare it with the chart.

We use our own cuts, so sizes may differ slightly from other brands. Go by the chart, not by the size you usually wear. Our clothes are sewn by people, not machines, so measurements can vary by ±1.5 cm. We don’t make sizes beyond those in the store at the moment.

Stretchy polyester with an all-over sublimation print, so the colours won’t fade or wash out. You’ll find the fabric weight in each product description.

• inside out, at 40°C, with similar colours,
• gentle spin, no strong detergents,
• no tumble dryer,
• iron inside out at a low temperature,
• keep it out of strong sunlight for long periods.

You’ll find the details on the care label.

Email kontakt@tilt.pl and tell us who you are and what you’re after: merch for your studio or publisher, licensing, selling our products, or an order for your company. We’ll come back with a proposal.

We’ve backed events like that before. Email kontakt@tilt.pl with the tournament name, how many players are taking part and when it’s happening.

Sure. Send links to your channels and your idea to kontakt@tilt.pl. We’ll definitely get back to you.

All the time. We show them first on Instagram, TikTok and in our newsletter.